Time Management is an Emotional Issue
How one senior executive lost 27 days a year over things that ‘niggle’!
Working with a senior director in a large service organisation we asked her to list the tasks she became involved in during the course of a day, week and month. Whilst doing so we noticed a brief change in demeanour when she wrote down a particular task. When asked what the change meant she simply said ‘I don’t enjoy this because I can never get the information I need from the accounts department – but it’s only a slight niggle – its no big deal’. Further delving revealed that this ‘slight niggle’ caused her to lose 1.5 hours 4 times a month in procrastination, anxiety and frustration. That’s 6 hours a month every month for a year or 72 hours just on one niggle. So what if she had 3 such niggles? That’s 216 hours a year or 27 days – more than a month spent in procrastination, anxiety and frustration.
The issue wasn’t with the accounts department it was with the way she was thinking about the task – such was her frustration she hadn’t visited the accounts department for over 9 months and relied on communicating via e-mail and mobile phone. Her relationships with people within the department had soured and consequently they weren’t giving priority to her requests.
With a simple reframing exercise we were able to help her change the way she was thinking about the task and to evolve a fresh approach involving taking time to rebuild those vital relationships.
If you were to take a look at the time consuming activities in your world what would they be? Does everything you and your team do have a clear purpose behind it? How could you improve the efficiencies in relation to meetings, information dissemination, creating a progressive, creative environment, engaging your workforce, developing and stretching people?
Remember for maximum productivity work should be enjoyable!